Privacy Policy

Buildings Alive Pty Ltd is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website (, our client portal ( or use our services.

Information We Collect

We may collect personal information that you provide directly to us when you:

  • Subscribe to our service.
  • Subscribe to our newsletter.
  • Contact us through our customer service channels.

The types of personal information we may collect include:

  • Name
  • Email address
  • Mailing address
  • Phone number

How We Use Your Information

We may use the information we collect from you to:

  • Provide, operate, and maintain our services
  • Improve, personalise, and expand our services
  • Communicate with you, including responding to your comments, questions, and requests
  • Send you newsletters, marketing communications, and other information about our products and services
  • Detect and prevent fraud
  • Comply with legal obligations

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

  • Third party service providers for the purpose of enabling them to provide their services, to us, including (without limitation) the third parties we integrate with, including invoicing providers, IT service providers, data storage, webhosting, and server providers.
  • Third parties to collect and process data, such as Google Analytics

Cookies and Tracking Technologies

Our site and client portal may use cookies and other tracking technologies to collect information relating to your browsing functionality on our web apps. Cookies are small files stored on your device that allow us to remember certain information about your visit.

Data Security

We take reasonable measures to protect your personal information from unauthorised access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so we can delete that information.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Contact Use

If you have any questions or concerns about this Privacy Policy, please contact us at:

Buildings Alive Pty Ltd

Phone: +61 02 8311 1133